FAQs
Absolutely. We provide bespoke customization services for individuals and corporate clients, including chambers of commerce. Share your design concepts with us, and we will bring your ideas to life.
You can contact our customer service team via email or phone. We are here to assist with any inquiries or concerns about our products or services.
While we aim for safe delivery, if any product arrives damaged or defective, please contact us. We will arrange an inspection and discuss the best course of action, which may include a refund.
For standard orders, the lead time is usually 20 to 35 days, while custom orders vary based on design complexity and requirements. Once your order is confirmed, we will provide a more accurate timeline.
Most custom orders have a minimum quantity of 5 to 10 pieces. To better support our growing e-commerce clients, we also offer lower and more flexible minimums. Feel free to reach out for further discussions.
We have a strict quality control process to ensure all products meet international standards.
We can send product samples for testing.
We accept various payment methods, such as TT, L/C,etc.
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